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Billing & usage

Splyntra Cloud handles subscriptions through Paddle, which acts as the Merchant of Record — Paddle is the seller of record, managing payment, tax, and invoicing on Splyntra's behalf.

Checkout, portal, and plan changes​

All subscription actions run through Paddle:

  • Checkout — start a paid subscription for an organization.
  • Billing portal — manage payment method and view invoices.
  • Change plan — upgrade or downgrade between plans.

A paid plan takes effect for an organization only after the billing webhook confirms the change; every new org begins on the Free plan. See Plans & pricing for what each plan includes.

Usage & Limits​

The Usage & Limits screen shows current consumption against your plan, so you can see where you stand before hitting a limit:

  • Events used this month vs. the plan's monthly event allowance.
  • Projects vs. the project limit.
  • Seats vs. the per-org seat cap.
  • Organizations owned vs. the owned-org limit.
  • Retention window for your plan.

Because limits are enforced server-side, this screen reflects the same numbers used to gate requests.

Data residency​

Each organization has a data region, so you can control where your data resides.